.gf-wrap {
	--gf-bg: #ffffff;
	--gf-bg-soft: #f5f5f7;
	--gf-text: #1d1d1f;
	--gf-text-secondary: #6e6e73;
	--gf-border: #d2d2d7;
	--gf-blue: #0071e3;
	--gf-blue-active: #0058b0;
	--gf-red: #ff3b30;
	--gf-orange: #ff9500;
	--gf-gray-accent: #8e8e93;
	--gf-green: #30b256;

	max-width: 640px;
	margin: 0 auto;
	padding: 24px 16px 64px;
	font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", "Segoe UI", Helvetica, Arial, sans-serif;
	color: var(--gf-text);
	-webkit-font-smoothing: antialiased;
}

.gf-card {
	background: var(--gf-bg);
	border-radius: 20px;
	box-shadow: 0 2px 24px rgba(0, 0, 0, 0.06);
	padding: 40px 32px;
}

@media (max-width: 480px) {
	.gf-card { padding: 28px 20px; border-radius: 16px; }
}

.gf-header { margin-bottom: 32px; }

.gf-title {
	font-size: 28px;
	font-weight: 600;
	letter-spacing: -0.015em;
	margin: 0 0 8px;
	color: var(--gf-text);
}

.gf-subtitle {
	font-size: 16px;
	line-height: 1.5;
	color: var(--gf-text-secondary);
	margin: 0;
}

.gf-section { margin-bottom: 32px; }
.gf-section:last-of-type { margin-bottom: 24px; }

.gf-section-title {
	font-size: 13px;
	font-weight: 600;
	color: var(--gf-text-secondary);
	margin: 0 0 16px;
}

.gf-row {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: 16px;
}

@media (max-width: 480px) {
	.gf-row { grid-template-columns: 1fr; }
}

.gf-field { margin-bottom: 16px; }
.gf-field:last-child { margin-bottom: 0; }

.gf-field label {
	display: block;
	font-size: 14px;
	font-weight: 500;
	margin-bottom: 6px;
	color: var(--gf-text);
}

.gf-optional {
	font-weight: 400;
	color: var(--gf-text-secondary);
}

.gf-field input[type="text"],
.gf-field input[type="tel"],
.gf-field input[type="email"],
.gf-field select,
.gf-field textarea {
	width: 100%;
	box-sizing: border-box;
	padding: 12px 14px;
	font-size: 16px;
	font-family: inherit;
	color: var(--gf-text);
	background: var(--gf-bg-soft);
	border: 1px solid transparent;
	border-radius: 12px;
	transition: border-color 0.15s ease, background 0.15s ease;
}

.gf-field textarea { resize: vertical; }

.gf-field input:focus,
.gf-field select:focus,
.gf-field textarea:focus {
	outline: none;
	border-color: var(--gf-blue);
	background: var(--gf-bg);
	box-shadow: 0 0 0 4px rgba(0, 113, 227, 0.12);
}

.gf-hp { position: absolute; left: -9999px; opacity: 0; height: 0; }

/* Priority selector */
.gf-priority-grid {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: 10px;
}

@media (max-width: 480px) {
	.gf-priority-grid { grid-template-columns: 1fr; }
}

.gf-priority-option {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 12px 14px;
	border-radius: 12px;
	border: 1.5px solid var(--gf-border);
	cursor: pointer;
	transition: border-color 0.15s ease, background 0.15s ease;
}

.gf-priority-option input { position: absolute; opacity: 0; width: 0; height: 0; }

.gf-priority-dot {
	width: 10px;
	height: 10px;
	border-radius: 50%;
	flex-shrink: 0;
}

.gf-priority-emergency .gf-priority-dot { background: var(--gf-red); }
.gf-priority-urgent .gf-priority-dot { background: var(--gf-orange); }
.gf-priority-normal .gf-priority-dot { background: var(--gf-gray-accent); }
.gf-priority-scheduled .gf-priority-dot { background: var(--gf-blue); }

.gf-priority-text { display: flex; flex-direction: column; }
.gf-priority-label { font-size: 14px; font-weight: 500; }
.gf-priority-desc { font-size: 12px; color: var(--gf-text-secondary); }

.gf-priority-option:has(input:checked) {
	border-color: var(--gf-blue);
	background: rgba(0, 113, 227, 0.06);
}

/* Upload zone */
.gf-upload {
	position: relative;
	border: 1.5px dashed var(--gf-border);
	border-radius: 14px;
	padding: 24px;
	text-align: center;
	background: var(--gf-bg-soft);
	transition: border-color 0.15s ease;
}

.gf-upload:hover { border-color: var(--gf-blue); }

.gf-upload input[type="file"] {
	position: absolute;
	inset: 0;
	opacity: 0;
	cursor: pointer;
}

.gf-upload-prompt {
	display: flex;
	flex-direction: column;
	align-items: center;
	gap: 8px;
	font-size: 14px;
	color: var(--gf-text-secondary);
	pointer-events: none;
}

.gf-upload-icon {
	width: 36px;
	height: 36px;
	border-radius: 50%;
	background: var(--gf-bg);
	color: var(--gf-blue);
	font-size: 20px;
	font-weight: 500;
	display: flex;
	align-items: center;
	justify-content: center;
	box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
}

.gf-upload-list {
	margin-top: 12px;
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	justify-content: center;
}

.gf-upload-chip {
	font-size: 12px;
	padding: 6px 12px;
	background: var(--gf-bg);
	border-radius: 999px;
	color: var(--gf-text);
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.06);
}

.gf-error {
	display: none;
	font-size: 14px;
	color: var(--gf-red);
	background: rgba(255, 59, 48, 0.08);
	border-radius: 10px;
	padding: 12px 14px;
	margin-bottom: 16px;
}

.gf-error.gf-visible { display: block; }

.gf-submit {
	width: 100%;
	padding: 15px 24px;
	font-size: 17px;
	font-weight: 500;
	font-family: inherit;
	color: #fff;
	background: var(--gf-blue);
	border: none;
	border-radius: 980px;
	cursor: pointer;
	display: flex;
	align-items: center;
	justify-content: center;
	gap: 10px;
	transition: background 0.15s ease, transform 0.1s ease;
}

.gf-submit:hover { background: var(--gf-blue-active); }
.gf-submit:active { transform: scale(0.98); }
.gf-submit:disabled { opacity: 0.6; cursor: default; transform: none; }

.gf-spinner {
	display: none;
	width: 16px;
	height: 16px;
	border: 2px solid rgba(255, 255, 255, 0.5);
	border-top-color: #fff;
	border-radius: 50%;
	animation: gf-spin 0.7s linear infinite;
}

.gf-submit.gf-loading .gf-spinner { display: inline-block; }
.gf-submit.gf-loading .gf-submit-text { opacity: 0.85; }

@keyframes gf-spin {
	to { transform: rotate(360deg); }
}

/* Success state */
.gf-success {
	text-align: center;
}

.gf-success-icon {
	width: 72px;
	height: 72px;
	margin: 0 auto 20px;
}

.gf-success-circle {
	stroke: var(--gf-green);
	stroke-width: 2;
	stroke-dasharray: 151;
	stroke-dashoffset: 151;
	animation: gf-draw-circle 0.5s ease forwards;
}

.gf-success-check {
	stroke: var(--gf-green);
	stroke-width: 3;
	stroke-linecap: round;
	stroke-linejoin: round;
	stroke-dasharray: 36;
	stroke-dashoffset: 36;
	animation: gf-draw-check 0.35s ease 0.4s forwards;
}

@keyframes gf-draw-circle {
	to { stroke-dashoffset: 0; }
}

@keyframes gf-draw-check {
	to { stroke-dashoffset: 0; }
}

@media (prefers-reduced-motion: reduce) {
	.gf-success-circle, .gf-success-check { animation: none; stroke-dashoffset: 0; }
	.gf-spinner { animation: none; }
}

.gf-id-box {
	display: inline-flex;
	align-items: center;
	gap: 12px;
	background: var(--gf-bg-soft);
	border-radius: 14px;
	padding: 16px 20px;
	margin: 20px 0;
}

.gf-id-value {
	font-size: 20px;
	font-weight: 600;
	letter-spacing: 0.02em;
	color: var(--gf-text);
}

.gf-copy-btn {
	font-size: 13px;
	font-weight: 500;
	color: var(--gf-blue);
	background: var(--gf-bg);
	border: none;
	border-radius: 999px;
	padding: 7px 14px;
	cursor: pointer;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.06);
}

.gf-copy-btn:active { transform: scale(0.96); }

.gf-success-note {
	font-size: 14px;
	color: var(--gf-text-secondary);
	max-width: 380px;
	margin: 0 auto;
}

/* Track complaint timeline */
.gf-timeline {
	list-style: none;
	margin: 8px 0 28px;
	padding: 0;
}

.gf-timeline-item {
	display: flex;
	align-items: center;
	gap: 14px;
	padding: 10px 0;
	position: relative;
}

.gf-timeline-item:not(:last-child)::after {
	content: '';
	position: absolute;
	left: 9px;
	top: 30px;
	bottom: -10px;
	width: 2px;
	background: var(--gf-border);
}

.gf-timeline-dot {
	width: 20px;
	height: 20px;
	border-radius: 50%;
	flex-shrink: 0;
	border: 2px solid var(--gf-border);
	background: var(--gf-bg);
	z-index: 1;
}

.gf-timeline-done .gf-timeline-dot {
	background: var(--gf-green);
	border-color: var(--gf-green);
}

.gf-timeline-current .gf-timeline-dot {
	border-color: var(--gf-blue);
	box-shadow: 0 0 0 4px rgba(0, 113, 227, 0.15);
}

.gf-timeline-label {
	font-size: 15px;
	color: var(--gf-text-secondary);
}

.gf-timeline-done .gf-timeline-label,
.gf-timeline-current .gf-timeline-label {
	color: var(--gf-text);
	font-weight: 500;
}

.gf-timeline-cancelled {
	color: var(--gf-red);
	font-size: 14px;
	padding: 8px 0;
}

.gf-track-again {
	display: block;
	margin: 0 auto;
}

/* Tracking page */
.gf-track-steps {
	list-style: none;
	margin: 24px 0;
	padding: 0;
}

.gf-track-step {
	display: flex;
	align-items: center;
	gap: 12px;
	padding: 12px 0;
	border-bottom: 1px solid var(--gf-bg-soft);
	font-size: 15px;
	color: var(--gf-text-secondary);
}

.gf-track-step:last-child { border-bottom: none; }

.gf-track-dot {
	width: 20px;
	height: 20px;
	border-radius: 50%;
	background: var(--gf-bg-soft);
	border: 1.5px solid var(--gf-border);
	flex-shrink: 0;
	position: relative;
}

.gf-track-step-done { color: var(--gf-text); font-weight: 500; }

.gf-track-step-done .gf-track-dot {
	background: var(--gf-green);
	border-color: var(--gf-green);
}

.gf-track-step-done .gf-track-dot::after {
	content: "";
	position: absolute;
	left: 6px;
	top: 3px;
	width: 5px;
	height: 9px;
	border: solid #fff;
	border-width: 0 2px 2px 0;
	transform: rotate(45deg);
}

.gf-track-cancelled {
	background: rgba(255, 59, 48, 0.08);
	color: var(--gf-red);
	border-radius: 12px;
	padding: 14px 16px;
	font-size: 14px;
	margin-bottom: 12px;
}

.gf-link-btn {
	display: block;
	margin: 8px auto 0;
	background: none;
	border: none;
	color: var(--gf-blue);
	font-size: 14px;
	font-weight: 500;
	cursor: pointer;
	font-family: inherit;
}

/* Status and priority badges (shared with admin dashboard) */
.gf-badge {
	display: inline-flex;
	align-items: center;
	padding: 4px 10px;
	border-radius: 999px;
	font-size: 12px;
	font-weight: 500;
	white-space: nowrap;
}

.gf-badge-gray   { background: rgba(142, 142, 147, 0.14); color: #6e6e73; }
.gf-badge-blue   { background: rgba(0, 113, 227, 0.12);   color: #0071e3; }
.gf-badge-orange { background: rgba(255, 149, 0, 0.14);   color: #b06400; }
.gf-badge-green  { background: rgba(48, 178, 86, 0.14);   color: #1f8a42; }
.gf-badge-red    { background: rgba(255, 59, 48, 0.12);   color: #d70015; }